
Take your IT service management to the next level with GLPI v11 on AWS. Centralize processes, improve collaboration between medical and technical areas, and leverage the power of the cloud for a more agile, secure and efficient operation. With C&A Systems, you turn your infrastructure into a limitless technology experience.
Solution components
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Success criteria
GLPI v11 on AWS with high availability
Integration with Teams, Telegram and chatbot AI
Automated reporting with Power BI
Dashboards with Elasticsearch and Kibana
Data security and backup
30% improvement in response times
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Technical Project Plan
Technical Project Plan
GLPI installation on EC2
RDS configuration for database
Integration with messaging and chatbot
Automation of backups and monitoring
Technical training
Dashboards connected to GLPI
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Architecture Diagram
Architecture diagram
Infrastructure
EC2 (GLPI)
RDS (MySQL)
S3 (Backups)
Integration
GLPI REST API: Power BI
Messaging: Teams / Telegram
Security
IAM roles
Security groups
Encryption in transit and at rest
Operations
CloudWatch
AWS Backup